Buying Your New BMW.

Outstanding customer service from your CT BMW dealer

Whether it’s your first BMW or the latest in a series, buying a BMW SUV or car is a pivotal experience. At BMW of Greenwich, you’ll find a team of professionals just as excited to get you into the new or used BMW you crave. The staff at our BMW dealer in Connecticut works tirelessly to make the process simple so you can spend more time enjoying your purchase.

BMW of Greenwich is among only a handful of dealers across the nation to be named a J.D. Power and Associates Dealer of Excellence, signifying a proven commitment to providing an outstanding customer experience. We take this designation seriously, and strive to live up to it with every customer. Whether your experience begins here on our website, or at our BMW dealer in Connecticut, you’ll interact with knowledgeable, caring BMW client advisors who make your satisfaction their first priority.

Personal attention: Eight managers and assistant managers are available at all times to help provide a positive experience at our BMW dealer. Your entire family—even the family dog—will be greeted as soon as you enter our showroom, and we’ll take the time to get to know you and provide all the information you need regarding prices, down payments, monthly payments and the value of your trade-in, ensuring that you’re well-informed in every aspect of purchasing a new BMW or Certified Preowned car.

Selection: We keep a wide selection of new BMW cars and preowned cars on hand at all times, including a number of different combinations of color and options. We also have a “virtual inventory,” consisting of BMW vehicles that have been ordered for stock and are available for purchase. These cars are either waiting to be delivered from the port, in transit from the factory, or produced yet waiting to be shipped from Germany.

Custom orders: Most buyers choose to have their BMW cars and BMW SUVs  custom-built—an option that allows you to personalize your BMW down to the last detail. Because we offer a number of options, a client advisor will take care to explain all of them to you, so you can decide what you want, and what you don’t. There are actually 130,000,000 possible configurations! More about the ordering process >>

Financing: Once you have found your dream  BMW vehicle, one of our sales or finance managers will help you decide on a payment option, giving you the opportunity to choose from competitive finance rates and attractive lease packages. Our finance managers will also work with you to schedule delivery of your BMW vehicle. Prior to delivery, your BMW will go through our service department for pre-delivery inspection and fueling. Learn more about BMW financing >>

Delivery Day: Your BMW vehicle will first be sent to the BMW of Greenwich Spa for complete detailing. When you arrive, you’ll have the opportunity to inspect the car with your client advisor, who will also demonstrate its features and ensure that you know how to operate them. The professionals at our BMW dealers will give you a tour of BMW of Greenwich’s Service and Parts area, and introduce you to the BMW parts and BMW service team. We will show you where to go for service and explain how the “service drive” works. Your client advisor will then walk you to the finance office so you can sign all of the necessary documentation. Finally, we put the temporary tags on your BMW car or SUV and you can drive it home.

BMW of Greenwich places an emphasis on creating a welcoming, no-pressure environment for everyone who visits our BMW dealer in Connecticut. We make ourselves available to you on a personal level. Refreshments are always provided, and on Saturdays, guests help themselves to a buffet of appetizers. From start to finish, you can expect a purchase experience second to none. There’s a BMW enthusiast in everyone. Find out why >>

Learn about the ordering process and how to realize your personal vision of the perfect BMW. Additionally, Certified Preowned cars offer all the luxury you’d expect in a BMW at an exceptional value.

Find out more about becoming a BMW owner—click here to contact us or call (877) 299-1090.